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Privacy

The purpose of this Privacy Policy is to tell you the type of information or data we may gather about you when you visit our website, how we may use that information, and whether we will disclose it to anyone. Our goal is to provide you with a pleasant and safe online experience, while allowing you to purchase products online knowing that your information is secure and not passed on to any third parties.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase a product from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customerservice@tigrausa.com or mailing us at:
Tigra Sport LLC | 509 Briarwood Road | Sherman, IL 626284

SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY
Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement. We do not store or have access to your credit card details. Tigra Sport LLC websites are powered by Shopify who are certified Level 1 PCI DSS compliant. More information can be found here.

SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS:
When you click on links on our online store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We want to be as open and transparent with our users as possible, so below is a list of third party platforms we use and why we use them and their associated Privacy Policies:

Shopify - This is the host platform that we use for Tigra Sport USA website(s), which means that it is the primary source for transactions made on our website. Shopify is a certified Level 1 PCI DSS compliant platform. Shopify’s Privacy Policy

Google Analytics - We use Google Analytics to better understand audience behavior on our websites and to help us improve the user experience. We do not use personally identifiable data through this service. Google Analytics Privacy Policy

Google Adwords - We utilize Google Adwords and other similar Google services for advertising purposes, which includes remarketing through the use of cookies (see Section 7 of this policy for more information on how we use cookies). Visit Google’s Privacy Policy for a full understanding of the data shared by Google to advertisers.

Facebook - We utilize Facebook for advertising purposes, which includes remarketing through the use of cookies. We do not use personally identifiable data through this service.

Yotpo - We like to hear what our customers think of us, so we use the Yotpo Service to collect customer reviews. Depending on the level of feedback, some personally identifiable user data may be collected.

Stripe - The payment gateway that we use to process credit card payments when checking out on Tigra Sport USA website(s). Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider.

SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES
We use cookies to provide our audience with the best possible experience. Below is a list of cookies that we use through Shopify. You can remove your cookie history anytime by visiting your browser’s settings.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

We also use cookies to provide us insight into website traffic through Google Analytics and determine overall performance and effectiveness of marketing campaigns from such platforms as Facebook and Google Adwords. This is used as quantitative data to create a better user experience and at no point do we obtain your personal data from such platforms.

SECTION 8 - AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact customerservice@tigrausa.com.

Tigra Sport LLC
508 Briarwood Road
Sherman, IL 62684

CHANGES TO PRODUCTS AND PRIVACY POLICY
If we decide to change the Tigra Sport LLC Privacy Policy, we will post those changes here.